Frequently Asked Questions

What amenities are included with your trailers?

All of our trailers are fully stocked including bedding for all beds, cookware, utensils, plates, bowls, cups, a Keurig with six complimentary K Cups, cleaning supplies, hand, bath, and body towels, first aid kit, a couple of children's DVDs and a few card games.

Do you offer delivery?

Yes, delivery is required due to the quality of our trailers and the setup that is involved.

What is the cost of delivery and what is your delivery radius?

Delivery is $160, up to the first 20 miles, and an additional $6.00 per mile after. Currently, we are offering delivery within a 100-mile radius, but we will consider any request provided the stay is at least 7 nights.

As a renter, am I responsible for filling or emptying the tanks?

No. As necessary, we fill the freshwater tank at the time of setup and will empty the black and gray tanks at pickup.

How do I finalize my reservation?

Click on the "Reserve Now" tab and work through the selections to submit your request. Reservations are not finalized until the dates, destination, and occupants are approved. Upon approval, each booking will require a deposit equal to 50% of the total booking value. The remaining 50% will be paid 30 days out from the delivery date with the security deposit being paid 7 days out.

What is your cancellation policy?

When a guest makes a reservation with a start date more than 14 days in advance, a 50% reservation deposit will be charged upon the host accepting the reservation. Otherwise, the reservation total will be charged in full.

Within 48 hours of booking your reservation:
Free cancellation, so long as at least 14 days remain before the trip begins.

More than 7 days prior to the start date of the trip:
Refundable - 75% of the booking total, including anything paid towards the protection package, plus applicable taxes.
Non-Refundable - All Service fees, including applicable taxes.

Within 7 days prior to the start date of the trip:
Refundable - 50% of the booking total, including anything paid towards the protection package, plus applicable taxes.
Non-Refundable - All Service fees, including applicable taxes.

For any additional questions or general inquiries you can use our Contact page to reach out to us.

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